ISOFRANE Order policy
Your payment will be confirmed by paypal via email.
All orders are processed within 2 business days. You will receive a shipping
confirmation within 2 – 3 business days. Straps will ship from Austria
by Fedex priority service to all destinations worldwide, expected delivery within 2-5 business days, Fedex rates vary according to destination.
In case you are not happy with the product, you may return or exchange your ISOfrane strap providing that it is un-used and un-worn in the original packaging within seven days of delivery. You will receive a credit for the cost of the strap LESS the *actual shipping costs of $19.00 and a restocking fee of $10.00, providing that it is new, unworn and unused in its original packaging. Please note that light colors like orange and yellow could show non uniform color patterns on the sides of the strap. This is not a defect, but an effect of the dying process of the breathable material of the straps
Should you have any questions please contact us during our business hours by email or phone.
VAT: EU customers (ONLY) will be charged additional 20% VAT upon checkout.
Shipping: All prices listed on our website are net prices excluding shipping costs. A flat fee will be billed for shipping upon checkout.